What Are Release Notes
But it lacks feedback boards and integrations like Intercom, with release notes. Understanding customers begins by collecting their feedback in a centralized app. Rapidr helps you capture product ideas, requests, and feedback from colleagues and customers with their customer portal and in-app widget. Release Notes can also generate excitement and interest in an upcoming product release.
You can now configure your alerting policy documentation with custom subject lines. For more information, see Configure the subject line of notifications. You can now use IAM conditions to control access to BigQuery resources.
Ways to Improve Customer Experience(CX) with Customer Feedback
They also serve as a resource for users who want to know what has changed in their product version and how it may affect their usage. Being a customer-centric company, you want to value your customers and communicate every product update to them. Why do your product updates and new features not reach their desired users? Because you are not leveraging a top communication channel, “Release notes.”
- In the search box on the top left corner, you can search for the “release notes template”.
- Cloud Functions now supports the Python 3.12 runtime at the Preview release level.
- In fact, most release notes are hastily cobbled-together lists that look like a robot wrote them in a few seconds.
- Apigee X instances which are accessed only via Google Cloud Application Load Balancers (Layer 7) are not affected.
- A little effort, a little creativity, a little bit of a regular text.
Release notes describe what has been changed in a new software version. These are usually distributed on a company’s website or via email. Include any resource manuals, videos, etc. that can substantiate the new features. These resources can be “how-tos” for understanding how the new features work, especially if they are technical in nature. It’s an organized way of showing what’s new, what’s been fixed, what improvements have been made, share additional resources, and help guides. Email newsletters are another smart way to spread the word about your new major releases.
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With LogRocket, you can understand the scope of the issues affecting your product and prioritize the changes that need to be made. LogRocket simplifies workflows by allowing Engineering, Product, UX, and Design teams to work from the same data as you, eliminating any confusion about what needs to be done. If you update your app every week, please don’t send an e-mail to your customers every time (although, in some rare cases, it might be acceptable).
Use headings, bullet points, tables, bold text, and everything to make things easier to read. Your customers don’t know what a staging website is or what APIs are. Use the kind of language that you what is a release note would use in an everyday conversation and don’t get too technical. If you take a look around at the release notes from major SaaS companies and analyze them, you can notice a few common things.
Users can scroll to find more new features, if that’s what they’re interested in. Here are our top tips for what to include and how to write the content in a way that your users will understand. View release dates and read the latest release notes from Postman, an API platform for building and using APIs. This update introduces Security Keys for Apple ID, and includes other enhancements and bug fixes for your Mac. If you use a maintenance window, then the updates to the minor, extension, and plugin versions happen according to the timeframe that you set in the window. Cloud SQL supports the preview version of the enable-high-availability recommender.
Changes for google-cloud-pubsub
For a complete list of supported regions, see
Supported regions. Cloud Functions now supports the Python 3.12 runtime at the Preview release level. Ssh_authentication_config and service_account fields are available in the google_dataform_repository Dataform Terraform resource. For documents with many fields that don’t require indexing, you can now add collection-level index exemptions on all fields in a collection group. View granular cost data from BigQuery in Cloud Billing exports to BigQuery
You can now view granular BigQuery cost data in the Google Cloud Billing detailed export.
It is a detailed explanation of how each feature will work, and specifically to which users they will be available. Software release notes, for example, come in a bulleted form that comes alongside a software release to tell users what has changed. However, if you spend additional effort to write killer release notes, don’t forget the distribution part. You can triple the reach of your release notes if you include actually talking about them in your communication strategy. It’s also possible to write release notes without actually informing users about the release content. First, you should have a simple language that is easy to understand.
One of the ways is to send users a push notification or some sort of in-app messages, such as a pop-up banner. You must still wear socks” — although these don’t convey any additional information, they fit the storytelling perfectly and make the read more captivating. Also, though it’s not the most comprehensive and doesn’t have a search button, Microsoft managed to offer some sort of categorization to make it easier to find what you need. I really wish they could put a bit more effort into their page.